About Us

We have been providing Kitchener-Waterloo with quality transportation services since 1944.

Owned and operated by our drivers, City Cabs is a non-profit organization dedicated to provide a safe, courteous and efficient taxicab service.

With the lowest complaint ratio, our drivers go the extra mile to ensure that each and every customer has a pleasant trip.

City Cabs offers the fastest, most convenient taxi service in Kitchener-Waterloo and surrounding areas.

With rigorous safety standards, a computerized dispatch system and credit-card convenience in each vehicle, we promise complete customer satisfaction with each and every ride.

Employing a fully trained and dedicated workforce of Customer Service Representatives, Dispatchers, Office Clerks and Management Committee, we operate a highly professional and comprehensive service 24 hours a day.

We have 14 telephone lines and the latest technology that allow our dispatching staff to provide a faster response time to customers.